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YOUR QUESTIONS ANSWERED Below are a selection of the questions we are asked most frequently. Click on the Question to reveal the answer. |
Can your supplements be taken during pregnancy?
Even though our supplements are safe, we always advise that in the first four months of pregnancy, it is best not to take any supplements at all, unless prescribed by a doctor. If you have any doubts, mention the fact that you are pregnant, when you order.
Can your supplements be taken by diabetics?
Normally, there are no problems at all, but we advise diabetic clients against taking the Devils Claw Tablets.
Can I take two or more of the Roberts Supplements at the same time?
Normally, YES. All of our supplements are mutually compatible.
Can any of the Supplements be safely taken by children?
In general all our supplement may be taken by children over the age of 12. Under this age please contact us for advice
Can I buy the Roberts Supplements from a local Health Food Store or Chemist?
No. The entire range is available only from our company on a direct mail basis.
How long should I keep on taking these supplements?
It is impossible to give a specific reply to this question. Herbal supplements can often be very effective in treating chronic conditions. Such conditions have often developed over a considerable period of time. Common sense would tell us that such conditions can not be successfully treated medically in a few days! If you have never tried a herbal supplement previously, a little patience initially is required. It does take a little longer than with allopathic supplements before noticeable benefits are seen - two or three weeks sometimes, but the benefits tend to be of a more lasting nature, and without side-effects.
Why is it that, in some cases you have more than one supplement for the same condition?
As with any type of supplement, no herbal supplement could possibly be effective in all cases. Wherever possible, we do try to offer alternatives, so that with a little experimentation initially, you will be able to find the supplement which suits you best.
Can your products be taken by vegetarians ?
Most of our products can, but obviously, soft-gel capsules contain gelatin, and a trace of gelatin is present in the coating process of a few coated tablets. If you are vegan or strict vegetarian, if in doubt, please enquire about specific products prior to placing your order.
Can you supply me with specially dispensed prescriptions, or proprietary remedies made by other companies, or single herbs or extracts or tinctures?
We regret that we cannot supply anything which does not appear in our booklet or on this website.
Can you offer me a consultative or diagnostic service?
We regret that we cannot offer consultative or diagnostic advice. For obvious good reasons, the law forbids this on a postal basis. If you are uncertain as to the nature of your complaint, we would advise you to consult your own doctor for a proper diagnosis before selecting any supplement.
Can I take your herbal supplements simultaneously with treatment prescribed by a doctor?
If you are taking prescribed medication, but wish to find an effective herbal substitute, we would advise that you take both together initially, and only wean yourself off the prescribed medication gradually as and when the benefits of our supplements become apparent.
Can I send back one Supplement, and change it for another?
Unfortunately, not once it has been opened. So always be sure to check your order carefully before posting it to us. If you should be allergic to any particular herb, flavouring, or colouring (as used in tablet coatings) will you please name it when placing your order. Please also refer to our conditions of sale and Distance Selling Regulations 2000.
Can you send your Guide to Better Health to a relative or friend?
We are always happy to forward a copy of this brochure if requested, free of charge to any U.K. address - a postage contribution would be appreciated for despatch to any overseas address.
How much postage will I pay?
UK Only First Class Postage, orders up to £60 will cost £2.50. Orders over £60 are free. In Europe Postage will Cost £5 per order, elsewhere will be £7 per order
Do I have to open a PayPal Account?
With recent improvements to website pages, Paypal no longer requires new buyers to create a Paypal Account when they send us payments.

