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OUR
SERVICE
We would like
to think that once a customer has dealt with us, the service provided by
other mail-order companies will never seem the same! Every order
that we receive is despatched, by first-class post, on the
same working day as we receive it.
With the help of our computerised despatch system, it is perfectly possible
for us to receive a telephone order at 2.15 p.m., and for it to be in the
hands of our customer at the other end of the country the very
next morning. (First-class postal service permitting – it is
not what it used to be!).
If there is
ever any aspect of our service with which you are not 100% happy, please let
us know.
To
summarise, we supply top quality, safe, effective, proven products, at
prices which are
not remotely matched by even the biggest high street names,
and when we say that we despatch by return of post, that is exactly
what we mean.
To
existing customers, we would like to express our sincere appreciation of
your continued support, both through your orders and your little notes and
letters.
We still
receive orders from a substantial number of customers, whom I recognise as
existing clients when I started with this Company, nearly 36 years
ago! It certainly makes me feel more than a little humble to think that
these clients have kept faith with us, and our treatments, over such a
substantial part of their lives (and mine!).
Yours sincerely,
Dan Hennessy,
Managing Director.
OUR
PRODUCT QUALITY
You will not find better quality products available - an
easy enough claim to make, but we only use top
quality ingredients, and full ingredient
details are always given on our labels. We do not cut
down on ingredient strengths to save money, nor do we
suggest low, inadequate dosages, merely to ensure
that a supply of tablets will last longer, and make our
product appear to be better value for money. If it
requires “2 tablets 3 times daily” to achieve a proper
therapeutic action, then that is exactly what we will
recommend.
60 YEARS OF FAIR TRADING
We celebrate over 60 years of supplying quality herbal medicines, at
very competitive prices. Very, very few companies were involved
in the supply of herbal medicines 60 years ago. Certainly, you could
not walk into any of the major supermarkets and find any herbal
medicines on their shelves, these days, they are full of them. We
would like to think that even as a relatively small company, we have
survived so long by continuing to provide an excellent personal service to
our many customers in the U.K., and
throughout the world, and by continuing to offer top-class herbal
treatments, at fair, competitive prices.
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